5.0 AI, Network Operations and Management
AI Prompt Design Practice Questions
New in CCNA v2.0
Choosing prompt components for network operations: data classification, output format, persona, and instructions.
CCNA v2.0 objective 5.2 · objective map
Author-reviewed by LabFabric · 25 September 2026 · Report a content issue
One solved question, so you can see how these are marked
Which set lists the prompt components named in the CCNA v2.0 objective for sending a request to a generative AI system?
Data classification, output format, persona, and instructions
A good operations prompt states what data may be shared (classification), how the answer should be shaped (output format), which role the model should adopt (persona), and the task itself (instructions).
Every question in the set below is marked like this. The answers stay hidden until you pick one.
Find related practice in the CCNA pathAll 9 AI Prompt Design questions in this set
Answers and explanations appear when you work through the set above.
An engineer wants help analysing a router configuration using a public generative AI service. Which action best respects data classification?
- Paste the full running-config, including type 7 passwords and SNMP community strings
- Remove or mask secrets, public IP addresses and customer identifiers, and share only the lines needed for the question
- Paste the config and ask the AI to keep it confidential
- Send the config as an attachment so it counts as private
Which part of a prompt is the persona?
- 'Return the answer as a table with columns Device, Interface, and Issue.'
- 'You are a senior network engineer who explains findings to a help desk audience.'
- 'Do not include any passwords in your response.'
- 'Here is the output of show interfaces GigabitEthernet0/1.'
A team needs AI output that a script can parse automatically. Which prompt element helps most?
- A persona of 'friendly assistant'
- An output format instruction such as 'Respond only with valid JSON using the keys device, severity, and action'
- A longer description of the company history
- A request to be as creative as possible
Which prompt is best for asking a generative AI system to help diagnose an interface problem?
- 'Fix my network.'
- 'Act as a CCNA-level engineer. Using the sanitised show interfaces output below, list the three most likely causes of the input errors and the show commands that would confirm each. Answer as a numbered list.'
- 'Why is it slow? Be brief.'
- 'Write everything you know about Ethernet.'
Which element of a prompt tells the model what task to perform and what constraints apply?
- Instructions
- Persona
- Data classification label
- Temperature setting
A generative AI assistant returns a configuration snippet for an ACL. What should the engineer do before applying it to a production router?
- Apply it immediately, because the prompt included a persona
- Review and test it, since generative AI output can contain wrong syntax or unintended matches
- Ask the AI to confirm it is correct and apply it if it says yes
- Apply it only to the interface with the most traffic to test it under load
Which prompt part is most directly responsible for the model producing a bulleted list rather than a paragraph?
- Output format
- Persona
- Data classification
- Context data
Company policy classifies full device configurations as confidential and allows them only in an approved internal AI tool. An engineer needs help with an OSPF problem using a public AI service. Which prompt respects the policy?
- The full running-config, prefixed with the label 'CONFIDENTIAL' so that the model treats it carefully
- Only the router ospf section and show ip ospf neighbor output, with addresses and hostnames replaced by placeholders
- The full running-config, compressed into a zip archive so that the text is not directly readable
- A screenshot of the running-config instead of text, so that no configuration data is transmitted
Which item should be removed before pasting show running-config output into any external generative AI system, even a sanitised prompt?
- The interface descriptions that name each uplink
- The router ospf network statements
- The enable secret hash, SNMP community strings and pre-shared keys
- The IOS version line at the top of the output